Here I am, sitting on my desk on a slow friday morning, down time always makes me remember how crazy my previous jobs has been, yup, the infamous call center industry, some have and still stereotype that kind of work as a "no brainer". It may  be true for some account and I am not going to spend my entire morning explaining the different structures of call centers, I'm not the technical type and what with my limited knowledge, I might get sued. so I move along.. 

Some might describe working for a call center  a nightmare, it is at times, I have had my own few demons, let alone my hideous fashion statement evolution, (I'm better now though) that one caused by "friends" who keep telling you you look great when you ask for a wardrobe advice, those snake skin skirt weren't great!!! gosh! yeah, I wore one of those, slap me. Back stabbing friends, cheaters, good friends, power tripping boss, nicotine overdose,drinking sessions for lunch,beer for dinner,2 hours of sleep are just some of the few perks this job has to offer, sounds interesting? get your resume ready hahahaha!

It's not entirely bad, I had my share of really fun times, there's the team building where you all pretty much try to drink till you drop, the out of towns with your BFFs. and the one I enjoyed the most, promotion, with thousands of people working for one company, getting promoted in a call center means SOMETHING, it's either you're very lucky, or you're really good, I prefer the latter that's the time when you stop being a call center kid and be one of the elders if you get my drift, I have been a trainer then a supervisor, this is where I learned to grow, forcefully or not, it has helped me be a better person, when a dozen or two people look up to you for answers and support, it gives you a sense of responsibility and a pat in the back when you see them do better. The fact that now you have to analyze statistics, evaluate and appraise performance and explain it to the big bosses half way around the world just makes you smarter, or at least it makes you feel you are.

People have different, strong opinions about call centers, maybe because it has become a huge industry and a much talk about profession, and it's fair to say that I have a good story to tell because it has been mostly pleasant than bad of a ride for me.Some might see it differently and you have my full respect. Well, that's my story, I'm just saying that if I have to do it again, I will, well maybe choose better friends and maybe be less gullible, I guess what I'm trying to say is. as horrible as your job may seem, look back and try to appreciate what it has given you, see the good out of it and it will be less stressful, but if you can't see anything good in it, for crying out loud, start typing that resignation letter.